At K&D Service Group, we do more than provide professional cleaning and maintenance services—we build lasting relationships based on trust, quality, and innovation. With a focus on customer satisfaction and real-time monitoring, we’re redefining how property maintenance is delivered across commercial and residential spaces. Our journey is grounded in service excellence and driven by a clear vision for the future. Learn more about who we are, explore our Mission, Vision, and Core Values, and discover how our story began in the Our History section. We're not just maintaining spaces—we’re elevating the entire service experience.
We deliver professional building maintenance and property improvement services tailored to homes and businesses. Our mission is to stay ahead through continuous innovation, advanced tools, and passionate professionals. Each team member is trained, qualified, and committed to delivering exceptional service quality—because every clean space we care for means a healthier, more productive community.
We envision becoming a leading provider of building maintenance and property improvement services in South Florida by embracing cutting-edge technology, smart processes, and continuous research. Through innovation and guaranteed customer satisfaction, we aim to set new standards in service quality and value—delivering not just clean and functional spaces, but long-lasting client trust.
At K&D Service Group, our core values are the foundation of everything we do. They shape our culture, guide our decisions, and define how we deliver exceptional building maintenance and property improvement services. These principles fuel our commitment to quality, integrity, innovation, and customer trust—ensuring every space we improve is a reflection of our purpose, and every client interaction is built to last.
We make sure quality is our brand; it is the mark that we leave everywhere.
We always deliver the best experience to our clients; it is our mission and what we stand for.
We take proud responsibility for what we do and truthfully uphold to our commitments.
We stand together as family, hence we are able to overcome individual weaknesses and bring about the strength of the whole.
We promise, and we fulfill. Gaining and maintaining trust is and always will be the base of our relationships with everyone.
We exist to serve the people, customers and employees alike. Their concerns and aspirations are also ours.
We are committed to innovating, we must think outside the box to move the industry forward and improve our service to society.
We have a duty with our environment and our society; our actions must bring about positive changes to improve life for all.
Kathy and I, David Baez, emigrated to the United States in pursuit of the American Dream, leaving behind our loved ones to start anew in Sunrise, Florida. Like many immigrants, we couldn’t continue our professional careers in International Commerce and Business Administration, despite years of experience. Instead, we began working across various fields, including building construction, cleaning, and property maintenance services—gaining hands-on expertise that later inspired us to build a trusted, service-driven business rooted in hard work and dedication.
After gaining experience, I joined Environ Condominiums II in Lauderhill, Florida, as Maintenance Support and was quickly promoted to Chief Maintenance Manager of its 8-building property. I also worked nights in construction and performed repairs for residents. Meanwhile, Kathy worked independently providing maid services, earning trust through quality and attention to detail. Her excellent customer service led to over 40 loyal clients, many of whom remained with her for more than 12 years.
We officially founded our first family business, K&D Cleaning and Maintenance Services, Inc., with a clear mission: to deliver personalized, high-quality service with attention to details overlooked by others due to poor supervision. Recognizing that our success stemmed from customer care and excellence, we built the company on strong pillars rooted in family values and a culture of commitment—establishing a service philosophy that set us apart in the cleaning and maintenance industry.
We expanded our services to meet clients’ growing needs for on-demand repairs and custom solutions within shrinking budgets. Along the way, we identified ways to improve the industry: adopting higher-quality products, refining procedures, and investing in new equipment to protect our team’s health and well-being. We emphasized doing things right—with care and precision—and nurtured a strong sense of teamwork rooted in our family business culture. This evolution helped us grow while staying true to our values.
During a national economic crisis, we knew we had to evolve to stay competitive. After analyzing the market, we expanded our condominium maintenance services into new sectors. We entered Foreclosure Cleanup and REO Property Preservation, later offering tailored services for Government Buildings, Clinics, Schools, and Retail Stores. This strategic diversification allowed us to meet broader market needs and boost company income and profitability by 37% in just one year—proving that growth often begins where adaptation meets opportunity.
K&D Cleaning & Maintenance Services Inc. evolved into K&D Service Group, expanding through strategic alliances in plumbing, electricity, carpentry, repairs, and remodeling. This growth enabled us to operate at greater commercial and residential scale. We restructured the company into two business units: Commercial – Building Maintenance and Residential – Home Improvements. Each division was assigned specific goals, specialized teams, and the resources needed to deliver focused, high-quality solutions. It was a bold transformation built on clarity, capability, and customer-centric service.
Despite ongoing economic challenges, K&D Service Group continues to grow exponentially by asking the right question: how can we deliver more value? We found the industry stagnant—resistant to change, outdated in processes. Our answer: embrace technology and modernize operations. We’re now focused on three strategic goals—strengthening long-term client relationships, attracting new ones, and elevating the industry’s service standards. Through innovation and improved methodologies, we aim to lead the next transformation in maintenance and improvement services.
With a strong reputation and loyal client base established over two decades, K&D Service Group focused on strategic geographic and service expansion. The company began servicing a broader range of properties, including large condominium associations, retail plazas, and government facilities across Broward and Palm Beach counties. By strengthening operational structures and implementing standardized service protocols, K&D was able to maintain quality while increasing service volume. This year marked the transition from a family-led operation into a scalable, professionally managed organization—without losing the personal touch that defined its beginnings.
As the company grew, so did the complexity of operations. K&D Service Group invested heavily in training programs, OSHA-compliant safety procedures, and modern equipment to maintain high standards and ensure team well-being. Internally, new administrative systems were implemented to improve scheduling, accounting, and client communications. This professionalization phase positioned K&D as a trusted partner not only for residential and commercial clients but also for institutional property managers seeking reliable, accountable maintenance solutions. The company closed the decade with its strongest operational structure to date.
The global pandemic reshaped expectations for cleanliness, safety, and communication. K&D Service Group responded by adapting its services to new health and sanitation standards, reinforcing trust with existing clients and attracting new ones. Enhanced disinfection protocols, flexible service packages, and digital communication tools allowed the company to maintain continuity during uncertain times. This year also marked the adoption of remote coordination and monitoring tools, which increased operational transparency and helped clients feel supported despite physical distancing measures. K&D emerged from this period stronger, more adaptable, and more client-focused than ever.
K&D Service Group is taking a bold step into the digital future. In 2025, the company is investing in a complete digital and brand transformation—revamping its corporate website with a modern image, intuitive navigation, and a suite of automated service tools designed to enhance customer experience.
Among these new features are:
This transformation positions K&D as a forward-thinking leader in the maintenance and cleaning industry, blending decades of trusted service with cutting-edge digital engagement strategies.
Whether it’s your home or your business, K&D Service Group is here to elevate every corner with trusted maintenance and improvement services.
Let’s talk today—your project deserves the best.
